Shipping & Processing

Shipping

Fast Shipping Across the US!

We ensure prompt delivery to your doorstep, typically between 4 to 7 working days across the contiguous U.S. Please note that packages are sent uninsured. It is crucial to ship to a secure location as Prayletics is not liable for any packages lost or stolen upon delivery.

Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information. This email will contain a tracking number and a link to the carrier's website where you can monitor the progress of your shipment. Please ensure that your email address is entered correctly at checkout to guarantee that you receive your tracking information. If you do not receive this email within a few days of placing your order, please check your spam folder or contact our support team at [email protected].

Address Accuracy

It is your responsibility to provide an accurate delivery address. Returned packages due to inaccurate addresses may incur return shipping fees.

Carriers

We ship using DHL, UPS, USPS, and FedEx. Rates are calculated live at checkout based on discounted rates. Please be aware that delivery times are estimates and not guaranteed. Prayletics assumes no responsibility for packages after delivery, whether left at your address or placed in your mailbox.

Processing Time

Orders are swiftly processed at our distribution center in Connecticut, typically within 3 working days. Note that processing times may extend during holidays or sales periods. You will receive a tracking email once your order has been shipped.

International Shipping

Customs and Duties

All relevant customs fees, taxes, and duties are calculated and included at checkout. As a customer, you are responsible for all customs fees and duties levied by your country. For more details, please contact your local customs office.

Final Sale & Clearance Items

All sales are final on clearance items. These purchases are excluded from returns, refunds, and exchanges and are not eligible for any store-wide sales or promotions.

For additional assistance, please contact our support team at [email protected].